Frequently Asked Questions

 

Q:  How far will my electric bike go?

​A:  Our e-bikes have a range of about 20 miles.

​Q:  How fast will my e-bike go?

​A:  Between 15 -20 mph.

Q:  Can I ride on the beach?

​A:  No, this is not allowed or town pathways

​Q:  Do I need a reservation ?

A:  A reservation is not needed, but recommended.  A major credit card is required for reservations and for use as a security deposit.

Q:  What are the rental requirements ?

A:  All riders must be at least 16 years of age and must have a parent or legal guardian sign the waiver.  Min. height 5'2". Max. weight 240 lbs. All riders must be physically able to ride a bike.

Q:  What is your cancellation policy?

​A:  If you need to cancel, please do so 24 hours prior to your rental start time. Any cancellations within 24 hours will be subject to the full rental charge.

Q:  What if it rains?

A:  We offer the opportunity to reschedule if you cancel prior to your rental due to weather.  If you get caught in the rain, the e-bike handles like a standard bike.

​Q: What if my bike gets a flat tire?

A:  All bikes are equipped with a can of fix a flat, designed specifically for bikes.

Q:  What should I wear?

A:  Dress for comfort. We highly recommend wearing close toed footwear.

​Q:  How do I know how much battery power I have?

A:  There is a battery life gauge located on the battery (green, yellow, red) to indicate current power.​

Q:  Do you deliver e- bikes?

A:  Yes, we offer a delivery service .